Last updated: 29 September 2026
If you're not happy with a course, just email us at hello@thecurveplatform.com within 14 days of buying it and we'll give you a full refund. You don't have to give us a reason, and it doesn't matter how much of the course you've watched.
You can cancel during your free trial and you won't be charged. After that, if you ask within 14 days of any payment, including an annual renewal, we'll refund that payment in full. You can cancel future renewals at any time from your account or by emailing us.
If you cancel at least 48 hours before your booking, we'll give you a full refund. Once a session has taken place, or if you cancel with less than 48 hours' notice, we can't give a refund. If we have to cancel, you'll get a full refund.
Email hello@thecurveplatform.com with your order number and the email address you used to buy. We'll send the money back to your original payment method within 14 days. Your bank may take a few extra days to show it. When we refund a course, your access to it ends.
This guarantee is in addition to your rights under consumer law, including the UK Consumer Rights Act 2015 and the New Zealand Consumer Guarantees Act 1993. If something you've bought from us is faulty or not as described, you're entitled to a remedy even after the 14 days are up.
This policy is provided by The Curve Platform Limited, 66 Paul Street, London, EC2A 4NA, United Kingdom (company number 15549633).